Effective Date: July 25, 2024
Thank you for shopping at Litbidz Buyers Club. We strive to provide high-quality products and exceptional customer service. To maintain the integrity of our business and the satisfaction of all our customers, we have established the following No Returns Policy:
1. All Sales Are Final
We do not accept returns or exchanges on any products purchased from Litbidz Buyers Club. Once an item is purchased, it cannot be returned for a refund, credit, or exchange, unless the product arrives damaged or defective.
2. Damaged or Defective Items
If you receive a damaged or defective item, please contact our Customer Service team within 5 days of receiving your order. We will work with you to resolve the issue.
3. Exceptions
- Damaged in Transit: If an item is damaged during shipping, please notify us immediately so we can initiate a claim with the shipping carrier.
- Manufacturer’s Warranty: Some products may come with a manufacturer’s warranty. In such cases, please refer to the warranty information provided by the manufacturer for details on how to handle defects or repairs.
4. Conditions for Returns
To be eligible for a return or exchange due to damage or defect, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You must provide proof of purchase, such as an order number or receipt.
5. Contact Us
If you have any questions about our No Returns Policy or need assistance with a damaged or defective item, please contact our Customer Service team at [email protected]. We are here to help and ensure your satisfaction with every purchase.
6. Policy Updates
LitBidz Buyers Club reserves the right to modify or update this No Returns Policy at any time without prior notice. Please check this page periodically for changes.
This policy aims to clarify our stance on returns and exchanges to ensure transparency and customer satisfaction. If you have any concerns or special circumstances, please reach out to us, and we will do our best to assist you.